Privacy Policy

We are Keys1B, an online store dedicated to selling digital keys for games, software, and related products. Our website is: https://www.keys1b.com. We are committed to protecting your privacy and handling your personal data responsibly, in compliance with applicable regulations, such as the GDPR (General Data Protection Regulation) in the European Union.If you have questions about this policy, contact us at info@keys1b.com.Information we collectWe collect personal data to process your orders, improve your user experience, and comply with legal obligations. The types of data include:Registration and order data

When you create an account or make a purchase, we collect: name, email address, shipping address (if applicable), phone number, and payment details (processed by secure gateways like Stripe or PayPal, without storing card numbers).
Order information: Requested digital keys, purchase history, and delivery preferences (e.g., key delivery method).

Navigation and usage data

IP address, browser type, and device for fraud detection and spam prevention.
Cookie and similar technology data (see Cookies section).

Comments and reviews

If you leave a comment or review on the site (e.g., about a product), we collect the name, email, comment content, and your IP address for moderation and spam detection. An anonymous hash of your email may be shared with Gravatar to display your avatar. After approving your comment, your profile picture is publicly visible next to it.

Media files

If you upload images (e.g., in reviews), avoid including location data (EXIF GPS). Visitors can download and extract this information from images.

We do not collect sensitive data (such as racial origin, political opinions, or health data) unless strictly necessary for an order.How we use your informationWe use your data to:

Process and fulfill orders (including digital key delivery).
Send purchase confirmations, order updates, and promotions (only if you have consented).
Improve the site (anonymous usage analysis).
Prevent fraud and comply with laws (e.g., invoice retention).
Respond to support inquiries.

We use cookies for an optimal experience. You can manage them in your browser.

Functional cookies: Save your name, email, and website if you opt to remember them when commenting (last for 1 year). Login cookies last 2 days (or 2 weeks if you select “Remember Me”). Screen option cookies last 1 year.
Temporary cookies: To check browser compatibility (deleted when you close the session).
Third-party cookies: From Google Analytics (for anonymous statistics), payment gateways, and marketing tools (if applicable).

If you disable cookies, some features (like the shopping cart) may not work properly.Embedded content from other sitesArticles or pages on this site may include embedded content (e.g., YouTube videos, provider images, or reviews). This content behaves as if you visited the original site: those sites may collect data about you, use cookies, track interactions, and monitor your activity if you are logged in to them.Who we share your data withWe do not sell or rent your data. We share only when necessary:

Service providers: Payment gateways (e.g., Stripe, PayPal) for transaction processing; email services (e.g., Mailchimp) for notifications; and analytics platforms (e.g., Google) for anonymous data.
Legal compliance: Authorities if required by law (e.g., court orders).
Password reset: Your IP is included in the reset email.

Your digital keys are sent directly from verified providers, but we do not share personal data with them unless essential for delivery.How long we retain your data

Orders and accounts: We retain order data for 7 years for tax and legal obligations. Account data is retained while your account is active; you can delete it at any time.
Comments: Indefinitely, to automatically approve follow-ups (you can request deletion).
IP and navigation logs: Up to 30 days for security, then anonymized.

Data is deleted or anonymized when no longer needed.Your rights over your dataYou have rights under GDPR and similar laws:

Access: Request a copy of your data.
Rectification: Correct inaccurate data.
Erasure: Delete your data (except for legal obligations).
Restriction/Objection: Limit use or object to processing.
Portability: Receive your data in an exportable format.

We will update this policy occasionally. We will notify you by email or on the site for significant changes.